Starter Refund Policy
Important: This refund policy is a starter template for CallBridge LLC and must be reviewed against your actual pricing, contracts, payment processor rules, and applicable law before public launch.
Service Cancellation
Cancellation requests should be submitted in writing as soon as possible. Any cancellation will be handled according to the applicable proposal, statement of work, subscription terms, or service agreement.
Refund Eligibility
Refund eligibility depends on the nature of the service, project stage, work already performed, third-party costs, and the terms accepted at purchase or project approval.
Work Already Completed
Fees attributable to completed discovery, strategy, design, configuration, development, setup, advertising work, implementation, or other completed deliverables may not be refundable.
Potentially Non-Refundable Items
Custom work already delivered, third-party software or media costs, domain or hosting charges, advertising spend, transaction fees, and other committed external costs may be non-refundable where permitted and disclosed in the applicable agreement.
How to Request a Refund
Send your request to info@thecallbridgellc.com with your name, company, service purchased, invoice or project reference, reason for the request, and relevant supporting details.
Processing Timeframe
If a refund is approved, CallBridge LLC will generally aim to initiate it within 10 business days. Financial institutions and payment processors may require additional time before funds appear in the original payment method.
Contact
For cancellation or refund questions, contact info@thecallbridgellc.com.